RESOURCE PAGE

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Welcome to the Gatehouse resource page, where you can find helpful information and contacts for a range of social needs or scenarios.
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Debt Advice

Links:

BCP Citizens Advice

 

Faithworks Wessex

 

Step Change - Government Debt Advice

 

Christians Against Poverty - Poole

Contact:

Adult crisis team: 01202 096622 (support with dealing with financial challenges)

Citizens Advice are also offering financial support on: 03444 111 444

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Safeguarding Advice

Links:

The BCP Safeguarding Board 

Contact:

​If you have concerns about a vulnerable adult for Bournemouth, Christchurch  Poole, email: 

asc.contactcentre@bcpcouncil.gov.uk


Telephone: 01202 123654

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Mental Health access/support

Links:

Dorset Healthcare support

 

Dorset Healthcare services

Contact:

Dorset Mental Health Carers Support line: 01202 373305 and 01305 340045 (7 days a week). Run by mental health carers for carers – providing listening, signposting, understanding and support.

GP is also key to getting the individual support.

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Domestic Violence support

Links:

BCP Council - Victim support

Lists all local and some National support.

 

Contact:

Domestic abuse helpine: 01202 710777

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Access to food

Links:

Access to Food Map | Tableau Public

Has a map of where all community fridges, community meals, Food bank etc. are.

Contact:

If you need emergency food and have no money, you can ask for a food parcel by contacting:

BCP Council Crisis team on 01202 096622 or email adultsocialcaretriage@bcpcouncil.gov.uk

Citizens Advice call 03444 111 444

Together We Can helpline on 0300 1237052

Poole Food Bank
Tues - Thurs, 9.30am – 12.30pm
Fri, 9.30am – 12pm

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 Homelessness

Links:

BCP Council - Homelessness and rough sleeping

 

England Shelter - Bournemouth support

 

Routes to Roots Charity

Contact:

BCP Housing Advice:

01202 315962 or out of hours 01202 451467.

Email:

bcphousingadvice@bcpcouncil.gov.uk

For more information on how to help rough sleepers, please have a look at the Find Help page on the BCARS website here.

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Benefit Advice

Links:

Turn2Us - Get support

Turn 2 us benefit calculator does not apply for the benefit, it gets you to add your circumstances and tells you what to apply for.

 

Citizens Advice - Benefits

Contact:

“Let’s Talk Money” – benefits, debt & housing helpline: 01202 985104

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Furniture Need

Links:

BCP Council - New To You

Turn2Us - Grants Search

Turn 2 us looks at 3000 grant organisations

Dorset Reclaim

Contact:

Free sites such as Market Place/Gumtree.

You can contact New to you and become a ‘partner  referrer’ they commit to giving a percentage free and work with Crisis advice and the refuge.

Reduced price, has 6 month warranty, anyone can access.

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Clothing Need

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Immigration / no recourse to

public funds

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How to access adult

social care

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 Experiencing suicidal thoughts

Links:

Samaritans - How we can help

Contact:

Dial 999 if at immediate risk. Encourage to speak to GP or Community mental health team.

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Addiction & Recovery

Links:

Online support: You can connect with our online recovery community on the Revive UK Facebook page here.

Walks: We run weekly walks which take place in Bournemouth and Poole.

Recovery Days: The Recovery Day takes place every Thursday, 10am -  3pm at Winton Methodist Church. The days will include food, fellowship and a range of organised activities.

Recovery Courses: These are run both in person and online, for more information see here.

Recovery Support Group: Support for those affected by a person’s addiction or habit.  The Support Group meets on Tuesdays, 7.30pm - 9pm.  You can find more information here.

Contact:

For more information on the Recovery Days and Recovery Walks in Bournemouth, please contact Charlie on 07759 088560.

Recovery Walks in Poole please contact Rachel on 07955 789038

For any other queries, please contact Emma on 07816 945995.

We are also still taking referrals for both those needing support who are in addiction/recovery and for those affected by someone else's addiction. 

 

Please do contact us and we will provide a telephone assessment - phone the office on 01202 429037.

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Energy Bills

Links:

Contact Ridgewater Energy who offer professional advice about support available to you.

Contact:

If you are experiencing difficulty paying your energy bills, contact your supplier first. Suppliers are required to help users to find a solution.

 

Additionally, the BCP Council Crisis Team may be able to help you on 01202 633713

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Housing Advice

Links:

England Shelter

Contact:

If you are experiencing homelessness, facing eviction, or experiencing any element of hardship which may result in a housing issue, contact Shelter on 0344 515 1400. With an office in Bournemouth, they may be able to assist.