RESOURCE PAGE
Welcome to the Gatehouse resource page, where you can find helpful information and contacts for a range of social needs or scenarios.
Debt Advice
Links:
Step Change - Government Debt Advice
Christians Against Poverty - Poole
Contact:
Adult crisis team: 01202 096622 (support with dealing with financial challenges)
Citizens Advice are also offering financial support on: 03444 111 444
Safeguarding Advice
Links:
Contact:
If you have concerns about a vulnerable adult for Bournemouth, Christchurch Poole, email:
asc.contactcentre@bcpcouncil.gov.uk
Telephone: 01202 123654
Mental Health access/support
Links:
Contact:
Dorset Mental Health Carers Support line: 01202 373305 and 01305 340045 (7 days a week). Run by mental health carers for carers – providing listening, signposting, understanding and support.
GP is also key to getting the individual support.
Domestic Violence support
Links:
Lists all local and some National support.
Contact:
Domestic abuse helpine: 01202 710777
Access to food
Links:
Access to Food Map | Tableau Public
Has a map of where all community fridges, community meals, Food bank etc. are.
Contact:
If you need emergency food and have no money, you can ask for a food parcel by contacting:
BCP Council Crisis team on 01202 096622 or email adultsocialcaretriage@bcpcouncil.gov.uk
Citizens Advice call 03444 111 444
Together We Can helpline on 0300 1237052
Poole Food Bank
Tues - Thurs, 9.30am – 12.30pm
Fri, 9.30am – 12pm
Homelessness
Links:
BCP Council - Homelessness and rough sleeping
England Shelter - Bournemouth support
Contact:
BCP Housing Advice:
01202 315962 or out of hours 01202 451467.
Email:
bcphousingadvice@bcpcouncil.gov.uk
For more information on how to help rough sleepers, please have a look at the Find Help page on the BCARS website here.
Benefit Advice
Links:
Turn 2 us benefit calculator does not apply for the benefit, it gets you to add your circumstances and tells you what to apply for.
Contact:
“Let’s Talk Money” – benefits, debt & housing helpline: 01202 985104
.jpg)
Furniture Need
Links:
Turn 2 us looks at 3000 grant organisations
Contact:
Free sites such as Market Place/Gumtree.
You can contact New to you and become a ‘partner referrer’ they commit to giving a percentage free and work with Crisis advice and the refuge.
Reduced price, has 6 month warranty, anyone can access.
Immigration / no recourse to
public funds
Links:
BCP Council - No recourse to public funds
Advice Dorset - International care network
Red Cross - Support for refugees
Local level response and some National support.
How to access adult
social care
Links:
Contact:
Adult social care: 01202 123654
All ways to contact including telephone and online self-referral forms.
Experiencing suicidal thoughts
Links:
Contact:
Dial 999 if at immediate risk. Encourage to speak to GP or Community mental health team.
Addiction & Recovery
Links:
Online support: You can connect with our online recovery community on the Revive UK Facebook page here.
Walks: We run weekly walks which take place in Bournemouth and Poole.
Recovery Days: The Recovery Day takes place every Thursday, 10am - 3pm at Winton Methodist Church. The days will include food, fellowship and a range of organised activities.
Recovery Courses: These are run both in person and online, for more information see here.
Recovery Support Group: Support for those affected by a person’s addiction or habit. The Support Group meets on Tuesdays, 7.30pm - 9pm. You can find more information here.
Contact:
For more information on the Recovery Days and Recovery Walks in Bournemouth, please contact Charlie on 07759 088560.
Recovery Walks in Poole please contact Rachel on 07955 789038
For any other queries, please contact Emma on 07816 945995.
We are also still taking referrals for both those needing support who are in addiction/recovery and for those affected by someone else's addiction.
Please do contact us and we will provide a telephone assessment - phone the office on 01202 429037.
Energy Bills
Links:
Contact Ridgewater Energy who offer professional advice about support available to you.
Contact:
If you are experiencing difficulty paying your energy bills, contact your supplier first. Suppliers are required to help users to find a solution.
Additionally, the BCP Council Crisis Team may be able to help you on 01202 633713
Housing Advice
Links:
Contact:
If you are experiencing homelessness, facing eviction, or experiencing any element of hardship which may result in a housing issue, contact Shelter on 0344 515 1400. With an office in Bournemouth, they may be able to assist.